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Tools for digital engagement: Don’t understand the new NHS? This King’s Fund animation and Prezi presentation might help

Happy Sunday! What are you guys doing on this fine sunny Sunday? I got up this morning and pottered about and browsed through my RSS feeds and found this rather interesting animation on the new NHS. When it comes to digital engagement or trying to relay a complicated subject or message, I really like it when people or organizations use ... Read More »

How design can improve your Twitter engagement and give it a human face

We often experience Twitter tips overload, but not a lot of design tips… Here’s one for the list! There are so many twitter tips out there on what to do and how to do it, sometimes you get lost on the tiny details which can make a whole lot of difference on the way we engage and how we operate ... Read More »

Content Ideas: Tools and tips to create great visual content [Infographic included]

As most of you might already know, visual content can really spruce up content and help it go viral. The infographic below gives the full facts and figures of the power of visual content.Research shows that 90% of info transmitted to the brain is visual, and visuals are processed 60,000 times faster in the brain than text. And according to social ... Read More »

What are local governments worst gripes about their websites and content management systems?

A few weeks ago, I asked my twitter followers the question below. I managed to capture some really interesting quotes from Phil Rumens and Alastair Smith and immortalised them in the posters below. I hope you like them! Feel free to share or print if you like. I’m curious to know, what’s the worst bit about maintaining a company website ... Read More »

Let’s not just make open data sexy… let’s make it really useful!

To register for the Really Useful event of 1st of July go to and vote for the challenges at Ever since the launch of open data here in the UK by Sir Tim Bernes-Lee in  January 2010 with (who ReadWriteWeb says actually put the US version to shame due to the volume of data offered was ... Read More »

Come and “speed-date” with me!

Another day, another event. This time I will be joining Local DirectGov for their Community Day at the City of London, Guildhall, London starting at 10:00 until 15:00 on 15 October 2010. The event will be taking the “speed-dating” approach and I will be running the social media round table with Anna Fenston.  On top of social media, there will also ... Read More »

Details of my next speaking event: Social Media – Tools for innovation and efficiency

As pointed out by the ever so kind Ingrid Koehler in her events blog post, I’ll be presenting the keynote speech at the North West E-Government Groups (NWEGG) “Cross-cutting event”: Social Media – Tools for innovation and efficiency on 5th of October in Warrington. I am extremely excited and honoured to be presenting with Ingrid at this event and hope to see many familiar and ... Read More »

EpicStar SuperPost: Ten Top Tips for Creating an Engaging Online Consultation Space

I recently was contacted by Matthew Crozier, Director of Bang The Table Ltd, a specialist provider of online stakeholder engagement services in Australia. They work at the intersection of the latest web technologies and best practice stakeholder engagement to deliver interactive communications solutions that can be hosted on BangTheTable’s website or branded with its client’s identity. Their HQ is in ... Read More »

How brick and mortar businesses will catch up with social media and survive

I know this is a bit off topic from government related topics, but I feel I really wanted to share my future prediction for brick and mortar business when it comes to social media. You might have a family member or friend who operates a small business offline and you might find this useful for them. Its hard to study ... Read More »

Gift Government: My RADICAL IDEA for BigSociety!

Predictably Irrational Behaviours. Read More »