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What are local governments worst gripes about their websites and content management systems?

A few weeks ago, I asked my twitter followers the question below. I managed to capture some really interesting quotes from Phil Rumens and Alastair Smith and immortalised them in the posters below. I hope you like them! Feel free to share or print if you like. I’m curious to know, what’s the worst bit about maintaining a company website ... Read More »

Impact of Open Source License in Government

Open source is defined particularly by its license and that license and those terms of use has very interesting effects. It enables software reuse and this resonates with what the government is trying to do with its ICT strategy, as I previously discussed in my post yesterday “How government can spend less money on IT investments“. The Impact of Open ... Read More »

How government can spend less money on IT investments

I know people mostly know me for either talking and writing about social media or web usability. But over the past few years, I’ve been involved in so many different government related projects that I’ve managed to pick up a more bigger picture of government ICT. More recently I’ve learnt a lot about open source in government, so I think ... Read More »

Reshaping public services online by getting the basics right for local government websites

Frustration There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry the burden, feeling of loss and uncertainty, we are facing an all time low. Everyone knows that with fewer resources, it makes it harder for local authorities to ... Read More »

What are widgets? How can local government use widgets?

What are widgets? For some of us in local government, mentioning the word widget is not alien to us and has become somewhat part of our online activities.  However for those who have never come across a widget or heard of it, widget might seem like a funny word little kids might say amongst their young friends. So to make ... Read More »

Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!

The playground’s shut! For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online. Mostly those thoughts encompasses on the people on local government who inspiringly want to improve digital services and the lack of means to do so. So its like going ... Read More »

London Borough of Camden unveils its customer focused new website design

For the past few months, I’ve been working part of Camden’s webteam in redesigning the new website. The first stage of this project, which is the design (look and feel) of the website is due to launch end of July/early August. If you’re interested to know the other stages of this project, visit my earlier blog post about it here. ... Read More »

Tom Steinberg talks about how has created Transparency in Government

Tom Steinberg runs MySociety which is a small open-source virtual non-profit. A well known example of MySociety in the UK is FixMyStreet. He also talks about MySociety newest website "WhatDoTheyKnow?" at the Personal Democracy Forum Europe 2009. Read More »

Learning Pool CELEB Event: Liz meets Leon Yohai and talks about change management in local government

Leon Yohai has worked in local government for over 24 years in areas including regeneration, homelessness, tenancy services and policy. He is currently at the very heart of an ambitious modernisation and regeneration programme worth £800 million. It has 10 key strands which, taken as a whole, will modernise and regenerate both service delivery and the infrastructure of the borough. Read More »

A review of UK local council websites

This video was created by PureOnlineGenius, an internet marketing agency in the U.K. dedicated to small and medium sized business. It features a review of the following councils:- Barnet Council – website has been revamped since this video was posted. Brent Council London Borough of Hammersmith and Fulham City of Westminster Council Camden Council Kensington and Chelsea Borough Council London ... Read More »