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Camden Council Digital Strategy: Delivering Online, Text and a Mobile App Solution for Booking ePermits/Visitors Parking Sessions

Councils have been working towards ‘Digital by Default‘ for a few years now. The Government Digital Strategy committed the government to ensuring all new or redesigned digital services meet this standard from April 2014. It’s all about understanding user needs, their user stories and determining how best to deliver user needs digitally. Sometimes it’s easy to talk about the big picture, but what ... Read More »

How hard is your Facebook Page working for you?

Post by Liz Azyan’s Guide to Engagement Online & Research. Read More »

How to setup and develop a content calendar for public services

I recently got asked about how to create a content calendar on the back on one of my status updates on my Facebook page by the lovely local government comms specialist, @davidgrindlay, whom I met while at @cal444′s legendary #localgov #epicdinnerparty up in Scotland. Post by Liz Azyan’s Guide to Engagement Online & Research. As the question was quite a ... Read More »

My newly refreshed YouTube Channel and first online tutorial on Google Analytics

Hi everybody, Recently I’ve been working hard to launch my newly revamped YouTube channel. I have had the channel for a while but I only really posted video interviews that I’ve done over the years. I’ve never really MADE it a channel as such or a place of destination for my online real estate. I’ve decided that now, after many ... Read More »

A Brief Overview of Facebook’s Timeline Design and Guide

Recently I’ve been getting a lot of questions about Facebook Timeline Profiles and Pages, so I thought I’d post this brief overview of Facebook’s Timeline design and guide. Let’s start with this useful infographic to show you exactly what we’re talking about here. And don’t forget to download the Quick Guide below to get a breakdown of the Timeline. Download ... Read More »

Tools for digital engagement: Don’t understand the new NHS? This King’s Fund animation and Prezi presentation might help

Happy Sunday! What are you guys doing on this fine sunny Sunday? I got up this morning and pottered about and browsed through my RSS feeds and found this rather interesting animation on the new NHS. When it comes to digital engagement or trying to relay a complicated subject or message, I really like it when people or organizations use ... Read More »

How design can improve your Twitter engagement and give it a human face

We often experience Twitter tips overload, but not a lot of design tips… Here’s one for the list! There are so many twitter tips out there on what to do and how to do it, sometimes you get lost on the tiny details which can make a whole lot of difference on the way we engage and how we operate ... Read More »

#WordPress Tip: ‘Theme Helper’ – the useful plugin to help display useful technical information

For the last few years, I have been professionally delivering WordPress websites for clients from governments to the private sector. I would never say that coding is my strongest skill compared to researching and social media, but I have probably configured more than 30 WordPress websites to date. As I’ve worked in social media, digital marketing, web usability (UX) and accessibility in ... Read More »

Content Ideas: Tools and tips to create great visual content [Infographic included]

As most of you might already know, visual content can really spruce up content and help it go viral. The infographic below gives the full facts and figures of the power of visual content.Research shows that 90% of info transmitted to the brain is visual, and visuals are processed 60,000 times faster in the brain than text. And according to social ... Read More »

What are local governments worst gripes about their websites and content management systems?

A few weeks ago, I asked my twitter followers the question below. I managed to capture some really interesting quotes from Phil Rumens and Alastair Smith and immortalised them in the posters below. I hope you like them! Feel free to share or print if you like. I’m curious to know, what’s the worst bit about maintaining a company website ... Read More »