Category: Interviews

LGCLincoln: What about a university for Public Sector Web Professionals?

Its quite interesting to see throughout my research that there are still some traditional web ‘thinking’ going on within the public sector that deters them from fully exploiting the new web’s potential and opportunities. But this is not due to the lack in sufficient technology or gadgets.

It all comes down to insufficiency in skills and knowledge on how the new web is demanding more softer social skills and specific technical skills to enhance public services and public sector’s relationship with citizens on the new web.

What’s the problem with ePetitions?

The first session was run by Fraser Henderson (Founder and Director of Particitech) who discussed the issues surrounding e-Petitions. Now I wasn’t in this session myself, as I was in the “social networking sites” session (where else would I be …? hehe ;o) ), but I’m gonna have a go at reporting it based on the twitterstream and my own knowledge on this subject! Haha let’s see how well I do ay?

What’s in store for Better Connected next year?

With budget cuts looming, there is a greater need to be more innovative in delivering public services online and self-services can be used to deliver more for less. So local council website s are looking like a more attractive channel to move away from the costly business of servicing customer enquiries via the phone or face-to-face to self-service through the local council website.

How to Be a Social Media Change Agent

An interview with Josh Bernoff, vice president and principal analyst at Forrester Research. Over the past thirteen years, Mr. Bernoff has become one of America’s most frequently quoted research analysts. His analysis, which aims at a deeper understanding of people and how they use technology, has been cited by sources from The Wall St. Journal to “60 Minutes.”

He is the co-author of the book “Groundswell: Winning in a World Transformed by Social Technologies,” which offers myriad data-based strategies for companies that want to harness the power of social technologies like blogs, social networks, and YouTube.

PDF09: Liz meets Mark Belinsky and talks about how to make “Digital Democracy” happen!

Digital Democracy has been working for two years with the Burmese community in Thailand,Bangladesh, India, and China as well as with resettled Burmese populations in Indiana, Washington, DC and New York. D2 staff have published and presented research on Burma with an emphasis on technology use by displaced Burmese groups. In addition to Burma?s borders, we have conducted research in Cuba, Armenia, Mali, Zimbabwe,South Africa, and Israel.

Liz talks to Steven Clift from e-democracy.org at the Personal Democracy Forum Conference 09

This interview covers the following issues and questions:

Steven talks about his most recent project – Neighbourhood to neighbour engagement.
Steven talks about how local authorities get involved within this online neighbourhood.
Citizen to citizen engagement and value.
Does the local authority make themselves known as an authority to the public within the online community?
Mix of email and online forum.
What are the main tools that you use? Groupserver.org
People need to choose their own technology.
What does it mean to you to have an open government?