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Ideas for Facebook and Twitter

WARNING: This is strictly from a business strategy point of view and observation. Facebook article/blog post search and page There is one thing specifically on how I think Facebook can leverage on news, content/information or interesting articles online. And maybe also try to become the world’s most used search engine after Google and current second place, YouTube search engine. Facebook ... Read More »

A whitepaper to help you strategise your mobile publishing/apps content

Its a few weeks away from the ‘Really Useful’ event (open data/apps related) and my inbox is just bursting with some cool whitepapers and websites about open data, apps and mobile publishing/apps content stuff.  There was one that stood out by Sitecore and I thought it might be useful to share with all of you as we’re all getting excited to ... Read More »

Reshaping public services online by getting the basics right for local government websites

Frustration There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry the burden, feeling of loss and uncertainty, we are facing an all time low. Everyone knows that with fewer resources, it makes it harder for local authorities to ... Read More »

EpicStar SuperPost

Attempting to outlaw Facebook, Twitter and their lesser-known cousins may cruel your pitch with Gen Y staff EpicStar SuperPost is back! Now we bring another great blog post from “Bang the Table” in Australia.  Although that might seem quite far, trust me, local governments in Australia face the same difficulties, challenges and barriers that we do here in the UK, ... Read More »

What are widgets? How can local government use widgets?

What are widgets? For some of us in local government, mentioning the word widget is not alien to us and has become somewhat part of our online activities.  However for those who have never come across a widget or heard of it, widget might seem like a funny word little kids might say amongst their young friends. So to make ... Read More »

Find out how the U.S Army uses social media

Thanks to HT to @hadleybeeman for sharing this on Twitter. 🙂 This document provides extensive social media guidance. It contains information for Army leaders, guidance for Army Families, operations security tips, branding information, checklists, regulations and frequently asked questions. The 2011 Social Media Handbook is your one-stop-shop for Army social media information. To download, click here. Army Social Media Handbook ... Read More »

Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!

The playground’s shut! For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online. Mostly those thoughts encompasses on the people on local government who inspiringly want to improve digital services and the lack of means to do so. So its like going ... Read More »

Come and “speed-date” with me!

Another day, another event. This time I will be joining Local DirectGov for their Community Day at the City of London, Guildhall, London starting at 10:00 until 15:00 on 15 October 2010. The event will be taking the “speed-dating” approach and I will be running the social media round table with Anna Fenston.  On top of social media, there will also ... Read More »

(UPDATED) Search engines are predicting human behaviour and the future for government & citizens

Recently I’ve been more and more consumed with understanding human behaviour and wondering what makes us tick. Or more accurately is, I’m concerned with how we can correctly predict people’s needs when it comes to delivering services of reaction to certain events that can influence governance. For example… How do we know if the decisions we make will have the ... Read More »

EpicStar SuperPost: Ten Top Tips for Creating an Engaging Online Consultation Space

I recently was contacted by Matthew Crozier, Director of Bang The Table Ltd, a specialist provider of online stakeholder engagement services in Australia. They work at the intersection of the latest web technologies and best practice stakeholder engagement to deliver interactive communications solutions that can be hosted on BangTheTable’s website or branded with its client’s identity. Their HQ is in ... Read More »