Latest News
Home » Tools for Engagement (page 2)

Category Archives: Tools for Engagement

Feed Subscription

Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!

The playground’s shut! For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online. Mostly those thoughts encompasses on the people on local government who inspiringly want to improve digital services and the lack of means to do so. So its like going ... Read More »

EpicStar SuperPost: Ten Top Tips for Creating an Engaging Online Consultation Space

I recently was contacted by Matthew Crozier, Director of Bang The Table Ltd, a specialist provider of online stakeholder engagement services in Australia. They work at the intersection of the latest web technologies and best practice stakeholder engagement to deliver interactive communications solutions that can be hosted on BangTheTable’s website or branded with its client’s identity. Their HQ is in ... Read More »

London Borough of Camden unveils its customer focused new website design

For the past few months, I’ve been working part of Camden’s webteam in redesigning the new website. The first stage of this project, which is the design (look and feel) of the website is due to launch end of July/early August. If you’re interested to know the other stages of this project, visit my earlier blog post about it here. ... Read More »

Government-to-Citizen Communications: Utilising multiple digital channels effectively

This blog post marks the release of LGEO Research 1st White Paper titled "Government-to-Citizen Communications: Utilising multiple digital channels effectively" Read More »

Increasing transparency through local government web development blogs

This blog posts highlight some of the other web development blogs within UK's local government and how they are increasing transparency for citizens. Read More »

Election 2010: How will citizens win this election?

This blog post talks about the election and features a video on vote on power and useful websites to help you decide your vote. Read More »

Charlie Leadbeater’s Keynote Summary on Cloud Culture: How Cloud Computing Will Change Culture and Politics

Just a few weeks ago, Charlie Leadbeater gave a great keynote speech at the Personal Democracy Forum Europe 09 in Barcelona. I had the pleasure of being in the audience as a Google Fellow at this conference. He talked about the cloud culture and its impact on leadership and politics. This post breaks down and summarizes all the important points he made in that speech. Read More »

Better Connected 2010 looking into Local Councils Social Media Activities

I managed to catch up with Helen Williams who is a Socitm Insight Associate as well as a Better Connected Report Reviewer and ask her thoughts on social media in local government. It was certainly interesting to learn that the Better Connected report will also be reporting on local government social media usage in next year's report! This is really exciting news for local government from my point of view because as its important to see how we can better local government services online, isn't it just as important to have a proper and ongoing evaluations on emerging trends and technologies that have an impact on our communities? Read More »

What’s the problem with ePetitions?

The first session was run by Fraser Henderson (Founder and Director of Particitech) who discussed the issues surrounding e-Petitions. Now I wasn't in this session myself, as I was in the "social networking sites" session (where else would I be ...? hehe ;o) ), but I'm gonna have a go at reporting it based on the twitterstream and my own knowledge on this subject! Haha let's see how well I do ay? Read More »

What’s in store for Better Connected next year?

With budget cuts looming, there is a greater need to be more innovative in delivering public services online and self-services can be used to deliver more for less. So local council website s are looking like a more attractive channel to move away from the costly business of servicing customer enquiries via the phone or face-to-face to self-service through the local council website. Read More »