Category: Tools for Engagement
Government-to-Citizen Communications: Utilising multiple digital channels effectively
This blog post marks the release of LGEO Research 1st White Paper titled “Government-to-Citizen Communications: Utilising multiple digital channels effectively”
Election 2010: How will citizens win this election?
This blog post talks about the election and features a video on vote on power and useful websites to help you decide your vote.
Charlie Leadbeater’s Keynote Summary on Cloud Culture: How Cloud Computing Will Change Culture and Politics
Just a few weeks ago, Charlie Leadbeater gave a great keynote speech at the Personal Democracy Forum Europe 09 in Barcelona. I had the pleasure of being in the audience as a Google Fellow at this conference. He talked about the cloud culture and its impact on leadership and politics. This post breaks down and summarizes all the important points he made in that speech.
Better Connected 2010 looking into Local Councils Social Media Activities
I managed to catch up with Helen Williams who is a Socitm Insight Associate as well as a Better Connected Report Reviewer and ask her thoughts on social media in local government.
It was certainly interesting to learn that the Better Connected report will also be reporting on local government social media usage in next year’s report! This is really exciting news for local government from my point of view because as its important to see how we can better local government services online, isn’t it just as important to have a proper and ongoing evaluations on emerging trends and technologies that have an impact on our communities?
LGCLincoln: What about a university for Public Sector Web Professionals?
Its quite interesting to see throughout my research that there are still some traditional web ‘thinking’ going on within the public sector that deters them from fully exploiting the new web’s potential and opportunities. But this is not due to the lack in sufficient technology or gadgets.
It all comes down to insufficiency in skills and knowledge on how the new web is demanding more softer social skills and specific technical skills to enhance public services and public sector’s relationship with citizens on the new web.
What’s the problem with ePetitions?
The first session was run by Fraser Henderson (Founder and Director of Particitech) who discussed the issues surrounding e-Petitions. Now I wasn’t in this session myself, as I was in the “social networking sites” session (where else would I be …? hehe ;o) ), but I’m gonna have a go at reporting it based on the twitterstream and my own knowledge on this subject! Haha let’s see how well I do ay?
What’s in store for Better Connected next year?
With budget cuts looming, there is a greater need to be more innovative in delivering public services online and self-services can be used to deliver more for less. So local council website s are looking like a more attractive channel to move away from the costly business of servicing customer enquiries via the phone or face-to-face to self-service through the local council website.